ADMISSIONS
All persons must have a ticket for admission. Ticket holders are restricted to seating in the location that appears on their ticket and agree to abide by facility and University policies, as well as State and Federal laws. The University of Louisville Department of Intercollegiate Athletics reserves the right to revoke tickets by refund of purchase. All persons entering the convention center are subject to search.
ANIMALS
No pets or animals of any kind are allowed in the Kentucky International Convention Center with the exception of service animals for impaired or disabled guests.
BANNERS, FLAGS OR SIGNS (SPIRIT)
Any banners other than the approved NCAA banners may not be posted in or around the facility. Banners and signs can be brought into arena if they can be held by one individual, reflect good sportsmanship and do not block the view of other ticket patrons.
CONCESSIONS
Concession stands are located at the Kentucky International Convention Center. These concession stands will open at the same time patrons are allowed to enter the stadium (1 hour before game time).
DOORS OPEN
Kentucky International Convention Center doors open 1 hour before the first match.
FACILITY POLICIES
The following items are prohibited in the stadium: alcoholic beverages, tobacco products, firearms, backpacks, artificial noise makers, baby strollers/car seats, coolers, food and beverages.
All persons are subject to search.
No pets or animals of any kind are allowed in the stadium with the exception of service animal for impaired or disabled guests.
Spirit banners, flags, or signs that are bigger then 2 ½ X 3 and considered to be improper will be removed and confiscated by game management. The use of poles to display these items is prohibited. Signs/flags and banners can not be affixed to any part of the facility.
Patrons will not be allowed to re-enter the facility once they have exited the stadium.
Smoking is not permitted in any of facilities operated or rented by the University of Louisville Athletic Department.
No soliciting is allowed in stadium or near the entrances of the Kentucky International Convention Center.
All persons must have a ticket for admission.
Please be advised that in accordance with NCAA rules and University of Louisville regulations the following items will not be allowed:
• Coolers
• Food
• Beverages (including water bottles)
• Banners and signs (only can be brought into stadium if they can be held by one individual, reflect good sportsmanship and do not block the view of other ticket patrons)
• Noisemakers (artificial, air horns, electronic instruments)
FIRST AID
For assistance in any medical emergency, individuals need to contact an usher or the nearest Police Officer.
LOST AND FOUND PROCEDURES
The lost and found is located at the ticket counters. All items that have been turned over to facility personnel or police will be taken to this area.
LOST CHILDREN
Parents/guardians with a lost child should contact an usher or a Police Officer to notify them that their child is missing. Measures will be taken to locate the child. If a child gets separated from his/her party, he/she should notify the nearest police or event staff member. If the child knows his/her seat location, attempts will be made to return that child to that location.
MEDIA GUIDE
Media guide is provided for each sport and can be viewed online at uoflsports.com.
NCAA MERCHANDISE & PROGRAMS
NCAA Merchandise & Programs will be for sale at the entrance of the Kentucky International Convention Center from the time doors open for the matches through the conclusion of the last match.
PAGING
The public address system is used for game related information and emergency announcements only. No message will be made unless an emergency is present. Requests for emergency messages need to be presented to a University of Louisville Department of Intercollegiate Athletics Representative.
PARKING
Please see section on webpage regarding parking and driving directions.
RE-ENTRY
Under NCAA policy, no re-entry is permitted once a ticket holder leaves the arena.
RESTROOMS
Public Restrooms are located directly outside the arena as well as inside the arena.
SPECIAL SEATING REQUIREMENTS
Fans requiring special seating, such as wheelchair and attendant seating need to contact the Ticket Office at 502-852-5151.
THROWING OF ITEMS
Throwing of any items is prohibited, and may result in eviction and/or prosecution.
TICKET OFFICE
See section on webpage regarding ticket information.
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